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Read From Over 1500 Happy Customers

When it comes to offering you great service, you don't just have to take our word for it - read from our other delighted customers:

Overall Rating Sullivan Service

Sullivan Service
5 Star Rating
(1897 Reviews rated 5 Stars)
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5 Stars rated.

Another great experience with Sullivan's. From the office to the service providers, always efficient and knowledgeable.
April 23, 2024

5 Stars rated.

The amount of stress and money Tim saved me, I don't even have the words. A real throwback to how business used to be done.
April 23, 2024

5 Stars rated.

Robert and his assistant did a very good job and hit "prompt/professional/personable" benchmarks. Very clear description of the problem, potential solutions, importance, and cost models which are very fair.
April 23, 2024

5 Stars rated.

He has amazing customer service. Definitely recommend and he get the job done fast
April 21, 2024

5 Stars rated.

Service techs were extremely professional and knowledgeable in servicing our water heater and heating and cooling system. Would not hesitate to recommend.
April 21, 2024

5 Stars rated.

We were truly impressed by the company‘s professionalism. They were very accommodating with our special requests at the office, and sticked to the promised timeline. Chadwick and A.C. had a close look at our furnace and were amazing explaining everything from what we can do to service our unit, why certain parts are where they are, and how we can make improvements. Both of them were super patient and listed all the options we had to be able to make an educated decision about our furnace and HVAC. Overall we were very happy with the service from Sullivan and can only highly recommend them to everyone.
April 21, 2024

5 Stars rated.

Desimond was excellent. Very professional and pleasant. I was running a little late to meet up with him. He said no problem worked on organizing his truck. He installed 2 new toilets, put my stove back in my kitchen. He moved my dining room table back in place, folded the sheets and towels I had down. He even hauled away the cardboard boxes that my floor installers left behind. He's one of the best???? My super hero????????
April 20, 2024

5 Stars rated.

Tim handled as much as he could, very knowledgeable cool down to Earth tech, highly recommend
April 20, 2024

5 Stars rated.

We appreciate Sullivan'service. When we have questions they give good explanations. Don was here for the first time. He was very professional and did a good job.
April 20, 2024

5 Stars rated.

Jake and the team that he led did a great job on my sewer line replacement.
April 20, 2024

5 Stars rated.

Tyler was timely and really made sure I understood. He was willing to talk with my husband and make sure we both were on the same page!
April 19, 2024

5 Stars rated.

JB was extremely helpful and very nice. Would recommend him all the time
April 19, 2024

5 Stars rated.

Staff members are always professional and helpful. Scheduling is very easy and they let you know every step of the way.
April 19, 2024

5 Stars rated.

He was fast, professional and answered questions professionally without hesitation.
April 19, 2024

5 Stars rated.

Keeshon was. Professional, explained what he was doing and gave me full report when done. He was friendly and even changed out the furnace fikter for me.
April 19, 2024

5 Stars rated.

Very friendly and knowledgeable. Cleaned up everything. You would never even know they were here. Would recommend them to my friends.
April 19, 2024

5 Stars rated.

My wife said that Tyler was VERY nice and professional. We will definitely continue using Silluvan Super Service in the future!!
April 18, 2024

5 Stars rated.

Tyler and Ryan came to our home to give us estimates on plumbing repairs. They were very professional and super nice guys.
April 17, 2024

5 Stars rated.

The technician Jacob showed up to clean out my main on my house only 3 hours after I called, very quickly set up and fixed the problem, fast and professional!
April 17, 2024

5 Stars rated.

Sullivan Super Service was fantastic! Within an hour of calling Daniel was here and quickly got things taken care of with my boiler. Won’t hesitate to call them in the future!!!
April 16, 2024

5 Stars rated.

Tyler did a wonderful job of installing new hot water tank. He is very thorough and does his job well. Did very good job with cleanup too.
April 15, 2024

5 Stars rated.

JB was nice and explained everything in good detail. Great service!!! Very nice guy. Jake was amazing and so very good at the job. His answers to questions were answered professionally and detailed! I would highly recommend this company and these guys!!!!
April 15, 2024

5 Stars rated.

5 STARS - AMAZING COMPANY - I will be calling for all future plumbing needs. Garage was flooding due to floor drain not working and immense amounts of rainwater entering through the foundation walls. I found Sullivan Super Service on Google and decided to call around 7am. I was promptly called back within 15 mins and given a really good idea of how the day would go if I wanted to use their service. On one of the busiest days due to weather they had a tech, Jordan Coleman, out to my house by 9am. He was able to clear the drain and even was kind enough to verbally map out my plumbing to help me understand where problem areas could arise. He also informed me about a process that can be done to help old cast iron p-traps be "renewed" to plastic to prevent future clogs. He was kind, patient, and a pleasure to work with. I need some outside line work done soon and I will definitely be calling Sullivan and asking for Jordan if I can! Thank you so so much Jordan for providing relief in the most timely manner after a long night of vacuuming water. 5 out of 5 stars!
April 14, 2024

5 Stars rated.

I am pleased with every worker that has come to my home. Trust me when I say I have seen my fair share. Have been dealing with burst pipes, water leaks etc. Sullivan has been the saving grace in all of this.
April 13, 2024

5 Stars rated.

Jack arrived on time. He, was Personable, Competent, worked quickly, & kept all work areas clean. He answered all of my questions without hesitation, which made me feel that he was very trustworthy. I am very pleased with his service.
April 13, 2024

5 Stars rated.

The technicians were knowledgeable they installed our boiler in a few hours and it is perfect
April 13, 2024

5 Stars rated.

On 09 Apr 2024, Mark and Mustafa performed the seasonal check on our heating and cooling systems. They were professional, thorough, and efficient. They gave us some options regarding ventilation duct cleaning, one of which we will probably pursue.
April 12, 2024

5 Stars rated.

Mr. Hicks was wonderful. He was personable and he went out of his way to offer a thorough explanation!
April 12, 2024

5 Stars rated.

Jordan was very helpful, was in and out super fast getting my sewer mainline unclogged helped me learn something about my house I didn’t know about and how to better maintain it in the future. I will definitely be using them in the future!
April 11, 2024

5 Stars rated.

It was such a pleasure to meet Joe and JB So professional and explained everything to me. I will definitely request JP again .
April 11, 2024

5 Stars rated.

hey were punctual knowledgeable and did the job exceptionally well cleaning up behind themselves entering with coverings with their feet totally satisfied.
April 11, 2024

5 Stars rated.

Keeshon was very thorough, professional, friendly, and knowledgeable. He cleaned our furnace and made sure there were no other issues.
April 11, 2024

5 Stars rated.

Technician explained the servicing clearly & answered any questions I asked. Very professional demeanor.
April 11, 2024

5 Stars rated.

Superior service! Extremely helpful Joe. Thanks!!
April 11, 2024

5 Stars rated.

Nick was knowledgeable also a hard worker and provided excellent customer service
April 11, 2024

5 Stars rated.

Nick was the plumber that came and fix all my issues Very nice professional things where done in a timely manner
April 11, 2024

5 Stars rated.

I found tech super professional and knowledgeable and friendly.He answered every question i asked.I ask him to show me how too light the water heating he said no problem.
April 10, 2024

5 Stars rated.

Patrick came right on time today to check our ac system.and get it ready for the warm weather. Sullivan is always on top of things. They remind me when service is due and keeps everything working perfectly. Patrick and all the service staff at Sullivan are knowledgeable, courteous and friendly!
April 10, 2024

5 Stars rated.

Love Sullivan! Great, professional techs who take the time to explain evertything, never an oversell, very courteous. Always on time. Easy to schedule. Great company all around, we've recommended to many and they have been pleased as well. Thanks!
April 10, 2024

5 Stars rated.

Sullivan has always been extremely responsive to our needs. Keeshon was awesome! Their people are always knowledgeable, , friendly, and quick to respond.
April 10, 2024

5 Stars rated.

He was knowledgeable and had awesome customer service!!!!
April 10, 2024

5 Stars rated.

Skilled, professional service. I've used Sullivan for 20 years and they have always provided excellent service.
April 10, 2024

5 Stars rated.

Sullivan's tech Jordan C. was very good at diagnosing the issues. He was upfront and what steps were needed next. Helping with other contacts to help complete the job.. Differently would recommend.
April 9, 2024

5 Stars rated.

Chad and Lucas did an excellent and thorough job of maintaining my HVAC system. They fixed all the leaks and identified was in which the system could function more efficiently.
April 9, 2024

5 Stars rated.

Always thoughtful and.courteous and on time. They answer questions if you have any.
April 9, 2024

5 Stars rated.

My experience with my furnace technician Bob was very good. He was very professional and courteous. The inspection itself went very well with no problems with the furnace or the thermostat. He even went so far as to change out the filter. I am very appreciative of the gold star service Sullivan super service provides.
April 9, 2024

5 Stars rated.

Sullivan Super Service provided excellent service.Tyler my technician was informative and explained any questions I may have had.I will definitely be using them in the future and would highly recommend them.
April 9, 2024

5 Stars rated.

I needed someone to provide a quick quote for a project and Mark and his team were able to come the next day. He was very professional, answered my questions and provided suggestions.
April 8, 2024

5 Stars rated.

Tim Prodanovich was perfectly professional, communicative, and polite.
April 8, 2024

5 Stars rated.

Ryan Sapos and Richard were an excellent pair: on time, efficient, courteous and affable. Great combo. Great work.
April 8, 2024

5 Stars rated.

Chad was awesome! I’m always impressed with your technicians and how helpful, friendly and polite they are.
April 7, 2024

5 Stars rated.

Very satisfied with the professionalism of our Sullivan guy. Mark was terrific!
April 7, 2024

5 Stars rated.

The overall experience was great. The initial call was answered properly, and the service technician came within the hour. The technician was friendly informative very helpful. However the issue is I called back to the main line around 12 PM, 1 PM and 2 PM and no one answered the phone. I left a voicemail and never heard back from them the rest of the day. they need to work on someone being available to answer the phones during prime time for questions and billing.
April 6, 2024

5 Stars rated.

Chadwick & Sullivan did an excellent job! Very professional, prompt & outstanding servicr
April 5, 2024

5 Stars rated.

I have used Sullivan Super Service for over 15 years and they have done lots of work for me. I am very satisfied with the Sullivan Super Service Plan...it saves me money in the end ! Bob Anderson is the consummate professional, and always knows what the problem is. I would never use another company as Sullivan Super Service is the best !!
April 4, 2024

5 Stars rated.

Tyler Churchfield was the technician that came to do the Spring Checkup. He did a fine job, was upbeat, professional and respectful at all times. Showed respect for the property and equipment. Easy to ask questions and eager to provide any help. I have always had good experiences with personnel of Sullivan Super Service.
April 4, 2024

5 Stars rated.

Thank you for sending Bob and AC! They took care of the problems and now my boiler is working correctly and I have hot water.
April 3, 2024

5 Stars rated.

Joe did a great job in fixing the valve so that a new dishwasher can be installed. He was very professional and got the job done quickly. I appreciate the short notice I gave and Sullivan's quick response.
April 2, 2024

5 Stars rated.

Glenn Reis is great at his craft. Knowledgeable, thorough & confident in what products he represents. We made our large heating & a/c purchase during his visit & his on-the-spot, fair estimate easily closed the sale for us. Easy to understand & no pressure sales were exactly what we wanted. The installation was completed in less than 24 hours from the initial meeting. That’s Super Service for sure! The installation crew was friendly, efficient & worked hard for us. We are appreciative that this all went so smoothly.
April 2, 2024

5 Stars rated.

Keeshon was very professional and efficient. Excellent service experience today
April 1, 2024

5 Stars rated.

They were neat, efficient, and very professional.But the cost of the service was at the highest end of the spectrum.
April 1, 2024

5 Stars rated.

I've had consistently had good experiences with Sullivan Super Service. I am very, very rarely one to sign up for service plans but I did so with Sullivan and certainly feel I'm getting my money's worth.
April 1, 2024

5 Stars rated.

Reshan Hicks was great. Glad he was out service teck. Good worker, quality work.
April 1, 2024

5 Stars rated.

Yes. Very good. But I would like to know how many pinholes were dealing with. The VA has diagnosed me with a cognitive impairment and as a nurse of 50 years I can attribute this to carbon monoxide poisoning as it did not have occurred before I moved into this house. Please let me know if we could determine how much carbon monoxide is leaking, and how severe it is.
March 31, 2024

5 Stars rated.

Great work done. Explained everything they were going to to and showed us how they would complete the task. Kept us updated and answered all the questions we had.
March 31, 2024

5 Stars rated.

It was a good experience.
March 30, 2024

5 Stars rated.

Excellent Service !! He took the time to explain everything in great detail ! I’m happy I contacted them for service .
March 30, 2024

5 Stars rated.

Tried another company and was the worst decision we made. Sullivan has always been professional, courteous, and very thorough. Don’t settle for anyone else.
March 29, 2024

5 Stars rated.

Ryan arrived promptly for my semi annual furnace checkup. All distancing precautions were taken. He checked out the furnace, found no issues and replaced the filter.
March 28, 2024

5 Stars rated.

Knowledgeable, kind, professional, patient, clean, efficient. Very impressed , great service. Highly recommend them
March 27, 2024

5 Stars rated.

Nick was excellently . He had our new faucet installed in a short period of time. I have been a customer of Sullivans for years, and will co time to call the when a plumbing need arises.
March 26, 2024

5 Stars rated.

Patrick Did a great job. Took care of the problem in a timely manner and got things up and running in no time. Checked everything out and made a few suggestions. No pressure Excellent service.
March 26, 2024

5 Stars rated.

Mark was amazing ! And Jude was too. Polite, efficient. Knew what what the problem was almost immediately. I’ve asked them back for additional work that needs done. I LOVE Sullivan Super Service.. I wouldn’t recommend any other company!!!
March 25, 2024

5 Stars rated.

Tyler of Sullivan Super Service is amazing! He is courteous and efficient. I was very satisfied with Tyler’s performance and will recommend him enthusiastically to everyone!
March 24, 2024

5 Stars rated.

Always great service and not condescending when explaining what's going on or needs to be fixed. I like that I'm given multiple options for fixes usually.
March 24, 2024

5 Stars rated.

Work recently performed needed to be adjusted. Jack did a great job and worked efficiently to get it done. Everything was tested and he did not leave until he was satisfied. Thank you for being so efficient and understanding. Very satisfied. Back ti do the Spring HVAC check in March 2024. Tyler did an excellent job and in fact fixed a loose wire for the thermostat that was giving mr a slight issue. All is well and everything is working well. Thanks again.
March 24, 2024

5 Stars rated.

Sullivan technicians are the best. This is the second time I have used their services and they have exceeded my expectation by 100 percent!
March 24, 2024

5 Stars rated.

Keeshon was prompt and efficient. He was respectful of the space, and put everything back when he was finished.
March 23, 2024

5 Stars rated.

Pat was on time The service let me know when he was coming did a good job and very professional
March 22, 2024

5 Stars rated.

I am very satisfied with a job well done. I would recommend Sullivan to anyone looking for heating and AC work.
March 21, 2024

5 Stars rated.

The team was very thorough and helpful in explaining everything. They were efficient and clean. They did an excellent job.
March 20, 2024

5 Stars rated.

Excellent, friendly service. I will definitely use them again.
March 19, 2024

5 Stars rated.

Great customer service. Quick response to problems which were detected.
March 18, 2024

5 Stars rated.

Always great service with Sullivan. The technicians were excellent and very professional, and willing to got that extra mile to troubleshoot my issues. Also, they were very nice, friendly and trustworthy. Highly satisfied customer!
March 17, 2024

5 Stars rated.

Best, most efficient, expert service! Would never call anyone else!
March 16, 2024

5 Stars rated.

Great experience! This was my third experience with Sullivan's. Very professional and competent. I'm happy with the service I received. ????
March 15, 2024

5 Stars rated.

Very professional, very kind, very informative as to what the issue was and how to solve it. I was very impressed
March 13, 2024

5 Stars rated.

Zach diagnosed the problem with our new furnace after careful testing and inspection. Our furnace now is operating correctly.
March 12, 2024

5 Stars rated.

We have had several service calls to Sullivan and are always pleased. This current service involves replacement of a basement water pipe which is very costly. They are able to start the work in three days and the scope of work includes replacement of the excavated sidewalks which means we don't have to get more estimates for that.
March 11, 2024

5 Stars rated.

JB Loughney ad his helper did a good job. They could not get all the way down the line but they told me what to watch for and when it’s time to them. Thanks, John. ????
March 10, 2024

5 Stars rated.

Mark and his helper did a very professional job, they were very polite and courteous and cleaned up. The job looked great. Thank You both for the great job. John
March 9, 2024

5 Stars rated.

Service was fast and efficient. Jack solved two problems in one visit. I highly recommend him and Sullivan Plumbing.
March 8, 2024

5 Stars rated.

Great service. Can be expensive. I like the company. Their labor & parts prices are high. Quoted $1000. Parts in home depot cost $300. Not adding up
March 7, 2024

5 Stars rated.

All of our experiences have been great with this company along with their professional technicians. Very knowledgeable and they explain the work they did. Highly recommend this company!
March 7, 2024

5 Stars rated.

Ben and Don were very professional and knowledgeable. While the news about our old furnace was not good, they did a great job explaining the problems and identifying options for proceeding.
March 7, 2024

5 Stars rated.

We needed our furnace and air conditioner serviced for the summer. The work was done very professionally.
March 6, 2024

5 Stars rated.

We have had Sullivan out to our house a few times for plumbing repairs and HVAC maintenance and they are always fast, professional, and polite. Would definitely recommend.
March 5, 2024

5 Stars rated.

Repair didn't work first time, still dripped,Then I realized the Kohler products we put in years ago we guaranteed for life. .Kohler sent me new internal parts and Ryan stood behind Sullivan guarantee and stopped the leak.Very happy without additional charges. Would use Sullivan in the future and recommend. Also compliments to Kat and Brad for their office support and reassurance
March 5, 2024

5 Stars rated.

I would recommend Sullivan plumbing for any of your plumbing needs. Had a backflow installed by Joe. He is great! Very polite and efficient. I will be calling back for all my plumbing needs.
March 4, 2024

5 Stars rated.

Desimond was great! Couldn’t have asked for a better experience
March 4, 2024

See All Reviews

Mary Sue from North Braddock

Thank you so very much for your prompt, efficient, and dependable service.

Pat from Dravosburg

We have always been pleased with Sullivan’s work and assistance in time of need.

Carolyn from Stanton Heights

Wants to thank everyone for their help! Everyone was great and she is more than satisfied.

Dorothy from Forest Hills

Thank you for connecting my rain barrel. I appreciate your company volunteering to help accomplish this project.

Mimi from Sq. Hill

We are always really impressed with all aspects of service.

John from Squirrel Hill

I’ve been a customer for over 20 years and the service with Randy and Brad is great!

Charles from McCandless

Donna’s help is better than excellent. All technicians over all past visits have been super.

John from Forest Hills

Outstanding team effort from sales and installation

Anonymous

Sullivan Plumbing is the Best in so many ways. You have helped us a lot. Your techs are super “across the board”.

Irene from Pittsburgh and Allegheny County

I am very pleased with the technician and his explanation about my plumbing problem, no other plumber has ever done this. I have had at least 20 plumbers in the past 60 years.

Mark from Bethel Park

Dear Mr. Sullivan,
This letter is to acknowledge the professional and friendly service I received from your employees, Brad and Mark in my home the morning of June 5th. They arrived within two hours of my call on a clogged kitchen sink drain. They worked quickly and yet not hurriedly. I explained that I had a competitor in two months earlier for the same problem and that I called them this time but they could not do the work until the next day. So I saw your ad in the Yellow Pages and decided to give you a try. John Sullivan was very helpful on the phone and scheduled the visit. The boys came in and completed the work and left my kitchen the same way they found it, clean. Which is more than I can say for the competitor from the earlier visit.
They took the time to explain my options. They did a good job explaining the benefits of using the enzyme product to open old iron pipe and I purchased that product on top of the service call.
I think these mean are an asset to your company and should be acknowledged for doing what is seldom found, providing knowledgeable and friendly service.

Phyllis from N. Braddock

Dear Mr. Sullivan,
I am writing this letter to let you know how very please I am with the new furnace Bob installed for us. It works wonderfully.
Also, I am not in the habit of letting my mother be at home alone when someone is coming into our home to do any kind of repair but I felt so at ease with Bob that I was very comfortable with her being there by herself. The saved me from taking 2 vacationd days off.
Again, the work was excellent, Bob was wonderful and the price was right.

For all your plumbing, heating and air conditioning needs in Pittsburgh and Allegheny County, call Sullivan Super Service today.

Depend On Sully!

Call Sullivan Service

Depend On Sully!

Call Sullivan Service

Nobody else does it quite like Sullivan Super Service - and that's what underpins our 100% Super Service Guarantee.

You will be delighted with the standard of service you receive - it's as simple as that!

Let Our Family Take Care Of Yours

Let Our Family Take Care Of Yours

Read From Our Customers

  • Professional and timely. We will definitely ask them back for future repairs.
    5 Stars rated.

  • Mark came out for the fall service on my boiler. He found a small problem, handled it and I have heat!!
    5 Stars rated.

  • Prompt, professional and knowledgeable. Very helpful and answered all of my questions.
    5 Stars rated.

  • Sullivan Super Service was awesome! The technician Ryan, was great ! Nice guy and really knowledgeable and helpful. I will definitely use them again
    5 Stars rated.

  • Honest, hardworking and professional group of people! Have been working with them for years and years. Great and reliable company!
    5 Stars rated.

  • They always call ahead & are nice & explain clearly what they did & or needs done . Clean . Wore masks shoe covers
    5 Stars rated.

  • As always Sullivan did a good job helping me to get my furnace ready for winter. I can always count on them.
    5 Stars rated.

  • Always great service! Ryan always is patient and takes time to answer my questions in a manner for average customer to understand.
    5 Stars rated.

  • Excellent service! Definitely recommend, the guy is very nice and professional. Thanks
    5 Stars rated.

  • Glen is a great salesman who knows his stuff. He was very informative and I got a great deal too. Thanks Glenn
    5 Stars rated.

Read All Reviews

Call Sullivan Service: 412 392 5165